We donate 1% of our revenue annually to the "The Smile of the Child" Organization
The prices listed on the Website are in euros and include 24% VAT.
The legal purchase receipt/invoice is sent with products and/or by email in case the products are shipped directly from our suppliers.
Home Wellness does not have a physical store or infrastructure for pickup from its premises.
Home Wellness belongs to HOME BIOLOGY IKE (Tax ID 802253340) which issues the legal receipts/invoices.
Issuance of invoice
If you choose to issue an invoice with a VAT number from Lesvos, Samos and Chios, the VAT is automatically converted to 17%.
If you have a VAT number from Kos or Leros, contact us to issue an invoice with 17% VAT.
If you put the company's VAT number in the cart and the system recognizes it, then note it in the order notes or place your order by phone.
Issuance of invoice without VAT charge
If you choose to issue an invoice with a VAT number from a European Union country, other than Greece, the VAT is automatically converted to 0% in the cart. However, for it to be valid, a check of the VAT professional number will also be carried out by VIES: http://ec.europa.eu/taxation_customs/vies/ .
If you have a professional VAT number in Greece and wish to have an invoice issued without VAT, you must first send us the VAT exemption form by email. This email address is being protected from spambots. You need JavaScript enabled to view it. .
Shipping charges
The shipping charge is listed on each product page.
All products that are immediately available are shipped free of charge within Greece and with a charge of €15 to Cyprus.
Products are shipped via Geniki Taxydromiki and typical delivery times are 1-3 business days.
Shipment of SHIELD products
See here: https://www.home-wellness.gr/en/terms-of-use-en-gb#shield-apparels-product-terms-and-conditions
Shipment of Clearlight products
See here: https://www.home-wellness.gr/en/terms-of-use-en-gb#clearlight-product-terms-and-conditions
Payment methods
Complete your order through our website and choose one of the available payment methods or place your order by phone.
Payment by cash on delivery
You pay the amount to the courier company employee who will deliver your order to you or to the Geniki Tachydromiki store (if you have chosen to receive your order from a Geniki Tachydromiki store). https://www.taxydromiki.com/office-network ).
Payment on delivery does not apply to materials such as fabrics, mesh, upholstery and electromagnetic shielding screens which are cut to specific dimensions upon order and paid in advance by credit card or deposit.
For purchases over €499, payment must be made by credit card. If you wish to pay cash for orders over €499, please ask us to make separate shipments for orders under €499.
Payment via IRIS
Pay via IRIS in the mobile banking you use by filling in only the purchase amount and the company's VAT number: 802253340
Payment via Quick Pay link
By clicking on the link pay.vivawallet.com/home-biology and filling in the purchase amount, you can pay with a credit card (Visa, Mastercard, American Express, Maestro, Bancontact, JCB, Discover & Diners Club), the digital wallets available to you (Viva Wallet, Apple Pay, Google Pay, Samsung Pay) and the local payment methods available to you (Bancontact QR, BitPay, BLIK, EPS, giropay, iDEAL, IRIS, MULTIBANCO, P24, PayU, Sofort, Trustly & WeChat Pay).
Payment via bank deposit
1) Alpha Bank, IBAN: GR8001401210121002002032600, Beneficiary name: HOME BIOLOGY I.K.E., SWIFT/BIC: CRBAGRAAXXX
2) Viva Payment Services Bank: IBAN: GR1970100000000486172839353, Beneficiary name: HOME BIOLOGY I.K.E., SWIFT/BIC: VPAYGRAA
Once you have deposited the final amount of your purchases into your bank account, send us the deposit receipt by email to This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can proceed with processing your order.
We await the amount to appear in our account before sending the order - for faster order processing, select direct transfer (or select payment by bank deposit via IRIS - via Viva Smart Checkout - see above).
Payment by credit/debit card
To pay by credit card, complete your order by selecting Viva Smart Checkout as the payment method.
To complete the card charge, you must first have entered all of your card details (email, name, number, expiration date, CVV) and have confirmed them with the Check indicator (click again in each field if the Check indicator has not appeared).
For your order to be valid, you should receive a confirmation email from Home Wellness and Vivawallet within 24 hours. If you do not receive them, please check your spam folder. If it is not in your spam folder, please contact us.
Payment with Google Pay / Apple Pay / Samsung Pay / Viva Wallet / IRIS
To pay with Google Pay / Apple Pay / Samsung Pay / Viva Wallet, complete your order by selecting Viva Smart Checkout as the payment method.
If you have a Google Pay / Apple Pay / Samsung Pay / Viva Wallet account, you can pay with your credit card, but also with other available payment methods offered by the application (e.g. by paying from your existing account balance or by bank transfer from your bank account or with debit or prepaid cards, etc.).
Google Pay / Apple Pay / Samsung Pay / Viva Wallet are electronic payment services, which are widely used for secure Internet transactions and undertake to pay online stores on your behalf.
For your order to be valid, you should receive a confirmation email from Home Wellness, as well as from Google Pay / Apple Pay / Samsung Pay / Viva Wallet within 24 hours. If you do not receive them, please check your spam folder. If it is not in your spam folder, please contact us.
Cash payment at Viva Spot
If you wish to pay with cash for purchases for which cash on delivery is not applicable (purchases over €499 or purchases of products for which advance payment is required such as fabrics, mesh, upholstery and electromagnetic shielding mosquito nets which are cut to specific dimensions upon order) you can pay the purchase amount, with an additional charge of €1, at any Viva Spot.
Viva Spots are the stores Wind, Shell, Seven Spot, Metro, My Market, EKO, BP, Euripides Bookstores, etc. See all Viva Spots here: https://members.vivawallet.com/el-gr/network
To choose payment at Viva Spot, complete your order by selecting Viva Smart Checkout as the payment method.
In the window that opens, select cash payment at Viva Spot (by clicking on the corresponding icon).
For cash payment at Viva Spot, please note the following:
- You will need to copy the payment code that appears at the bottom left and give it to the Viva Spot store!
- The payment code is valid for 3 days from its issuance.
- For transactions made in cash, there is a limit of €499 in total per transaction. The exception is the EKO and SHELL gas station networks where the limit is set at €299.
- If you want to pay cash for orders over €499, you will need to place separate orders with separate payment codes for values less than €499.
Payment by bank deposit via IRIS
Instead of paying by transfer to our Viva Payments bank account, you can pay by bank transfer through your bank's web banking via the IRIS system (it has zero or minimal fees - it has no transfer costs).
To choose bank payment via IRIS, complete your order by selecting Viva Smart Checkout as the payment method.
Then, select payment with IRIS and you will be taken to a page where you can create a QR code, go to your Bank's mobile banking and scan the QR code or be automatically transferred to the bank's secure banking environment where you will complete the payment by credit transfer from your bank account.
We await the amount to appear in our account before sending the order.
Payment by deposit with payment code
Instead of paying by transfer to our Viva Payments bank account, you can pay by bank transfer through your bank's web banking (it has zero or minimal fees - it has no transfer costs).
To choose bank payment, complete your order by selecting Viva Smart Checkout as the payment method.
In the window that opens, select payment by deposit (by clicking on the corresponding icon).
Copy the payment code that appears at the bottom left.
Log in to your Bank's e-banking website.
Select Payments and select "Viva Wallet".
Enter the payment code and amount and proceed with payment.
We await the amount to appear in our account before sending the order.
Payment in 3 interest-free installments with KLARNA
Payment in 3 installments is made by selecting payment via Viva Smart Checkout and then the Klarna icon.
To make a purchase with Klarna, you must have a Klarna account, which you can do by following the link here , or simply downloading the Klarna app ( https://www.klarna.com/gr/klarna-app/ ).
See more about paying with Klarna here: https://www.klarna.com/gr/klarna-ti-einai/
Payment by POS
Payments via POS terminal are made via the softPOS smartphone application.
In case the customer wishes to pay via POS, the transaction must be carried out at the location where our cash register is installed.
In case you wish to pay via POS at your location, the corresponding receipt must first be issued by the cashier (so payment is not possible without prior notification, so that we can issue the receipt before coming to your location).
For payment via POS, after entering the amount in the softPOS application, the customer simply swipes the credit card contactlessly under the smartphone.
The card details will be shared with the customer's bank and if there are enough funds in the customer's account the payment will be completed.
The digital receipt is sent to the customer via SMS or email.
Payment with Paypal
If you have a Paypal account, you can pay with your credit card, but also with other available payment methods offered by the application (e.g. by paying from your existing account balance or by bank transfer from your bank account or with debit or prepaid cards, etc.).
Paypal is an electronic payment service, which is widely used for secure transactions on the Internet and undertakes to pay online stores on your behalf.
For your order to be valid, you should receive a confirmation email from Home Wellness and Paypal within 24 hours. If you do not receive them, please check your spam folder. If it is not in your spam folder, please contact us.
When you pay with PayPal, Google Pay or by credit card through Viva Payments, the Home Wellness online store does not have any access to your financial information.